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    Protecting your privacy is very important to us at The Secret Room and we are committed to comply with the National Privacy Principles (“NPPs”) found within the Australian Privacy Act 1988.

    The Secret Room only collect the personal information that you choose to provide and will only use this information to process your orders efficiently and to help you have an enjoyable shopping experience with us. In the course of making purchases online you will be asked to provide certain personal information such as your name, address, telephone number, email address and credit card number. This information is stored internally by The Secret Room in a secure information system. We guarantee that your information will never be sold, rented or disclosed to another company. We may however provide certain necessary information to third party service providers or contractors who assist The Secret Room to provide you with particular services.

    The Secret Room uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from The Secret Room only last while you’re browsing our website. We do not store persistent cookies on your computer.

    Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

    By signing up to our mailing list you consent to The Secret Room sending advance notice of sales, new stock shipments and other events to the email address you provide. The email address you provide will be for the internal use of The Secret Room only. Every email we send you will have a link at the bottom so that, with one click, you can automatically remove yourself from our database.


    Online purchases with The Secret Room are processed using either the secure services of Paypal or SSL SecurePay. For information regarding Paypal’s privacy policies please visit Paypal. The SSL system operates by sending your financial details through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.